Book
Defusing the angry patron a how-to-do-it manual for librarians and paraprofessionals
Record details
- ISBN: 1555703720
- Physical Description: xi, 99 p. ; 28 cm.
- Publisher: New York : Neal-Schuman Publishers, c2000.
Content descriptions
| General Note: | Includes index. |
| Bibliography, etc. Note: | Bibliography: p. 91-93. |
Search for related items by subject
| Subject: | n-us--- Libraries and readers United States Customer services United States Anger United States |
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Available copies
- 1 of 1 copy available at State Library of Alabama.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| APLS | 025.5 RUB | 31291002468112 | STACKS | Available | - |
