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High tech, high touch : library customer service through technology  Cover Image Book Book

High tech, high touch : library customer service through technology

Jurewicz, Lynn. (Author). Cutler, Todd. (Added Author). American Library Association. (Added Author).

Record details

  • ISBN: 0838908608
  • Physical Description: viii, 142 p. : ill. ; 25 cm.
  • Publisher: Chicago : American Library Association, 2003.

Content descriptions

General Note:
Includes index.
Bibliography, etc. Note:
Bibliography: p. 135-137.
Subject: Libraries and the Internet.
Public services (Libraries) > Technological innovations.
Customer services > Technological innovations.
Library Web sites.

Available copies

  • 1 of 1 copy available at State Library of Alabama.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
APLS 025.524 JUR 31291002668091 STACKS Available -

LDR 01242cam a22003734a 45e0
001224356
003EG-AL
00520030902150127.0
008030502s2003 ilua b 001 0 eng
010 . ‡a 2003010087
035 . ‡a(OCoLC)ocm52302153
040 . ‡aDLC ‡cDLC ‡dMIA ‡dDAY ‡dASL
020 . ‡a0838908608
042 . ‡apcc
05000. ‡aZ674.75.I58 ‡bJ87 2003
08200. ‡a025.5/24 ‡221
092 . ‡a025.524 ‡bJur
049 . ‡aASLM
1001 . ‡aJurewicz, Lynn.
24510. ‡aHigh tech, high touch : ‡blibrary customer service through technology / ‡cLynn Jurewicz and Todd Cutler.
260 . ‡aChicago : ‡bAmerican Library Association, ‡c2003.
263 . ‡a0307
300 . ‡aviii, 142 p. : ‡bill. ; ‡c25 cm.
504 . ‡aBibliography: p. 135-137.
500 . ‡aIncludes index.
650 0. ‡aLibraries and the Internet.
650 0. ‡aPublic services (Libraries) ‡xTechnological innovations.
650 0. ‡aCustomer services ‡xTechnological innovations.
650 0. ‡aLibrary Web sites.
7001 . ‡aCutler, Todd.
7102 . ‡aAmerican Library Association.
949 . ‡hASLM ‡i31291002668091
994 . ‡aE0 ‡bASL
999 . ‡a025.524 JUR ‡wDEWEY ‡c1 ‡i31291002668091 ‡d3/24/2008 ‡e3/5/2008 ‡lSTACKS ‡mAPLS ‡n2 ‡rY ‡sY ‡tBOOK ‡u9/2/2003 ‡zB&T
901 . ‡ao52302153 ‡bOCLC ‡c224356 ‡tbiblio
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