Book
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
Record details
- ISBN: 9780838909522 (alk. paper)
- ISBN: 0838909523 (alk. paper)
- Physical Description: xiv, 144 p. : ill. ; 28 cm.
- Publisher: Chicago : American Library Association, 2008.
Content descriptions
| General Note: | Includes index. |
| Bibliography, etc. Note: | Bibliography: p. 137-139. |
Search for related items by subject
| Subject: | Library administration > United States. Total quality management > United States. Library planning > United States. Customer services > United States. |
Available copies
- 1 of 1 copy available at State Library of Alabama.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| APLS | 025.1 LAU 2008 | 31291002836656 | STACKS | Available | - |
| LDR | 01443cam a22004094a 4500 | ||
|---|---|---|---|
| 001 | 235821 | ||
| 003 | EG-AL | ||
| 005 | 20080801035155.0 | ||
| 008 | 070725s2008 ilua b 001 0 eng | ||
| 010 | . | ‡a 2007030710 | |
| 035 | . | ‡a(OCoLC)ocn157023432 | |
| 040 | . | ‡aDLC ‡cDLC ‡dYDXCP ‡dBTCTA ‡dBAKER ‡dC#P ‡dBWX ‡dCOU ‡dYBM ‡dASL | |
| 020 | . | ‡a9780838909522 (alk. paper) | |
| 020 | . | ‡a0838909523 (alk. paper) | |
| 029 | 1 | . | ‡aAU@ ‡b000042054356 |
| 043 | . | ‡an-us--- | |
| 050 | 0 | 0. | ‡aZ678 ‡b.L345 2008 |
| 082 | 0 | 0. | ‡a025.1 ‡222 |
| 096 | . | ‡aZ 678 ‡bL374q 2008 | |
| 092 | . | ‡a025.1 ‡bLau, 2008 | |
| 049 | . | ‡aASLM | |
| 100 | 1 | . | ‡aLaughlin, Sara, ‡d1949- |
| 245 | 1 | 4. | ‡aThe quality library : ‡ba guide to staff-driven improvement, better efficiency, and happier customers / ‡cSara Laughlin and Ray W. Wilson. |
| 260 | . | ‡aChicago : ‡bAmerican Library Association, ‡c2008. | |
| 300 | . | ‡axiv, 144 p. : ‡bill. ; ‡c28 cm. | |
| 504 | . | ‡aBibliography: p. 137-139. | |
| 500 | . | ‡aIncludes index. | |
| 650 | 0. | ‡aLibrary administration ‡zUnited States. | |
| 650 | 0. | ‡aTotal quality management ‡zUnited States. | |
| 650 | 0. | ‡aLibrary planning ‡zUnited States. | |
| 650 | 0. | ‡aCustomer services ‡zUnited States. | |
| 700 | 1 | . | ‡aWilson, Ray W. |
| 710 | 2 | . | ‡aAmerican Library Association. |
| 949 | . | ‡a025.1 Lau 2008 ‡hASLM ‡i31291002836656 | |
| 994 | . | ‡aC0 ‡bASL | |
| 999 | . | ‡a025.1 LAU 2008 ‡wDEWEY ‡c1 ‡i31291002836656 ‡lSTACKS ‡mAPLS ‡rY ‡sY ‡tBOOK ‡u8/1/2008 ‡zB&T | |
| 901 | . | ‡ao157023432 ‡bOCLC ‡c235821 ‡tbiblio | |
