Reference and information services : an introduction
Record details
- ISBN: 9781555708597
- Physical Description: xvii, 510 pages : illustrations ; 23 cm
- Edition: Third edition.
- Publisher: Chicago : Neal-Schuman, an imprint of the American Library Association, 2013.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages 473-489) and indexes. |
Formatted Contents Note: | Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that requires handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law and business : special guidelines and sources -- Answering questions about geography, countries and travel : atlases, gazetteers, maps, geographic information systems and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the internet as a reference tool -- Reader's advisory work / Cindy Orr -- Reference work with children and young adults / Meghan Harper -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Ethics in reference / Angela Ecklund -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service -- Appendix. RUSA outstanding reference sources 2007-2012. |
Search for related items by subject
Subject: | Reference services (Libraries) Electronic reference services (Libraries) Reference books > Bibliography. Electronic reference sources > Directories. |
LDR | 02884cam a2200349 i 4500 | ||
---|---|---|---|
001 | 237445 | ||
003 | EG-AL | ||
005 | 20160816155243.0 | ||
008 | 120803s2013 ilua b 001 0 eng | ||
906 | . | ‡a7 ‡bcbc ‡corignew ‡d1 ‡eecip ‡f20 ‡gy-gencatlg | |
925 | 0 | . | ‡aacquire ‡b2 shelf copies ‡xpolicy default |
955 | . | ‡brg11 2012-08-03 (telework) ‡irg11 2012-08-03 (telework) to Dewey ‡wrb07 2012-08-08 ‡axn03 2013-02-04 1 copy rec'd., to CIP ver. ‡fhj05 2013-03-27 c. 1 to BCCD ‡trc11 2013-06-14 copy 2 added | |
010 | . | ‡a 2012031068 | |
020 | . | ‡a9781555708597 | |
040 | . | ‡aDLC ‡beng ‡cDLC ‡erda ‡dDLC | |
042 | . | ‡apcc | |
050 | 0 | 0. | ‡aZ711 ‡b.C355 2013 |
082 | 0 | 0. | ‡a025.5/2 ‡223 |
100 | 1 | . | ‡aCassell, Kay Ann. |
245 | 1 | 0. | ‡aReference and information services : ‡ban introduction / ‡cKay Ann Cassell and Uma Hiremath. |
250 | . | ‡aThird edition. | |
264 | 1. | ‡aChicago : ‡bNeal-Schuman, an imprint of the American Library Association, ‡c2013. | |
300 | . | ‡axvii, 510 pages : ‡billustrations ; ‡c23 cm | |
336 | . | ‡atext ‡2rdacontent | |
337 | . | ‡aunmediated ‡2rdamedia | |
338 | . | ‡avolume ‡2rdacarrier | |
504 | . | ‡aIncludes bibliographical references (pages 473-489) and indexes. | |
505 | 0 | . | ‡aIntroduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that requires handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law and business : special guidelines and sources -- Answering questions about geography, countries and travel : atlases, gazetteers, maps, geographic information systems and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the internet as a reference tool -- Reader's advisory work / Cindy Orr -- Reference work with children and young adults / Meghan Harper -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Ethics in reference / Angela Ecklund -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service -- Appendix. RUSA outstanding reference sources 2007-2012. |
650 | 0. | ‡aReference services (Libraries) | |
650 | 0. | ‡aElectronic reference services (Libraries) | |
650 | 0. | ‡aReference books ‡vBibliography. | |
650 | 0. | ‡aElectronic reference sources ‡vDirectories. | |
700 | 1 | . | ‡aHiremath, Uma. |
901 | . | ‡a17415263 ‡bSystem Local ‡c237445 ‡tbiblio |