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Making conflict work : harnessing the power of disagreement  Cover Image Book Book

Making conflict work : harnessing the power of disagreement


"Every workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. This approach is equally effective for executives, managers and their direct reports, consultants and attorneys--anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, Making Conflict Work gives you the tools you need to achieve greater satisfaction and success."--Back cover.

Record details

  • ISBN: 9780544582743
  • ISBN: 0544582748
  • Physical Description: xxi, 278 pages ; 21 cm
  • Edition: First Mariner books edition.
  • Publisher: Boston : Houghton Mifflin Harcourt, [2015]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
The nature of conflict and power -- Power-conflict traps -- Conflict intelligence -- Pragmatic benevolence -- Cultivated support -- Constructive dominance -- Strategic appeasement -- Selective autonomy -- Effective adaptivity -- Principled rebellion.
Subject: Conflict management.
Interpersonal relations.
Interpersonal conflict.
Organizational behavior.
Conflict management.
Interpersonal conflict.
Interpersonal relations.
Organizational behavior.

Available copies

  • 1 of 1 copy available at State Library of Alabama.


  • 0 current holds with 1 total copy.
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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
APLS 658.4053 COL 31291002985032 Stacks Available -

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