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Showing Item 2 of 6 for dummies  Cover Image Book Book for dummies

Kao, Liz (author.). Paz, Jon, (author.).


More than 150,000 businesses worldwide successfully manage their sales, marketing, and customer service and support functions with

Record details

  • ISBN: 1119239311
  • ISBN: 9781119239314
  • Physical Description: xv, 436 pages : illustrations ; 24 cm.
  • Edition: 6th edition.
  • Publisher: Hoboken, NJ : John Wiley & Sons, Inc., [2016]

Content descriptions

General Note:
Previous edition: 2014, by Liz Kao and Matt Kaufman.
Includes index.
Formatted Contents Note:
Introducing Salesforce -- Undertanding Salesforce features -- Closing more deals with Sales Cloud -- Providing support with Service Cloud -- Generating demand with Marketing Cloud -- Mastering basic Salesforce administration -- Measuring overall business performance -- The part of tens.
Subject: Salesforce (Online service)
Customer relations Management
Customer relations Management
Salesforce (Online service)

Available copies

  • 1 of 1 copy available at State Library of Alabama.


  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
APLS 658.812 KAO 31291002840484 Stacks Available -

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