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Salesforce.com for dummies  Cover Image Book Book

Salesforce.com for dummies

Kao, Liz, (author.). Paz, Jon, (author.).

Summary:

More than 150,000 businesses worldwide successfully manage their sales, marketing, and customer service and support functions with Salesforce.com.

Record details

  • ISBN: 1119239311
  • ISBN: 9781119239314
  • Physical Description: xv, 436 pages : illustrations ; 24 cm.
  • Edition: 6th edition.
  • Publisher: Hoboken, NJ : John Wiley & Sons, Inc., [2016]

Content descriptions

General Note:
Previous edition: 2014, by Liz Kao and Matt Kaufman.
Includes index.
Formatted Contents Note:
Introducing Salesforce -- Undertanding Salesforce features -- Closing more deals with Sales Cloud -- Providing support with Service Cloud -- Generating demand with Marketing Cloud -- Mastering basic Salesforce administration -- Measuring overall business performance -- The part of tens.
Subject: Salesforce (Online service)
Customer relations > Management.
Customer relations > Management.
Salesforce (Online service)

Available copies

  • 1 of 1 copy available at State Library of Alabama.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
APLS 658.812 KAO 31291002840484 Stacks Available -

LDR 02020cam a2200469Ii 4500
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003EG-AL
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035 . ‡a(OCoLC)ocn923547713
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019 . ‡a928132033
020 . ‡a1119239311 ‡q(paper)
020 . ‡a9781119239314 ‡q(paper)
035 . ‡a(OCoLC)923547713 ‡z(OCoLC)928132033
05014. ‡aHF5415.5 ‡b.K365 2016
08204. ‡a658.8/12 ‡223
1001 . ‡aKao, Liz, ‡eauthor.
24510. ‡aSalesforce.com for dummies / ‡cby Liz Kao and Jon Paz.
250 . ‡a6th edition.
264 1. ‡aHoboken, NJ : ‡bJohn Wiley & Sons, Inc., ‡c[2016]
264 4. ‡c©2016
300 . ‡axv, 436 pages : ‡billustrations ; ‡c24 cm.
336 . ‡atext ‡btxt ‡2rdacontent
336 . ‡astill image ‡bsti ‡2rdacontent
337 . ‡aunmediated ‡bn ‡2rdamedia
338 . ‡avolume ‡bnc ‡2rdacarrier
4901 . ‡aFor dummies
500 . ‡aPrevious edition: 2014, by Liz Kao and Matt Kaufman.
520 . ‡aMore than 150,000 businesses worldwide successfully manage their sales, marketing, and customer service and support functions with Salesforce.com.
5050 . ‡aIntroducing Salesforce -- Undertanding Salesforce features -- Closing more deals with Sales Cloud -- Providing support with Service Cloud -- Generating demand with Marketing Cloud -- Mastering basic Salesforce administration -- Measuring overall business performance -- The part of tens.
500 . ‡aIncludes index.
650 0. ‡aSalesforce (Online service)
650 0. ‡aCustomer relations ‡xManagement.
650 7. ‡aCustomer relations ‡xManagement. ‡2fast ‡0(OCoLC)fst00885539
650 7. ‡aSalesforce (Online service) ‡2fast ‡0(OCoLC)fst01743478
7001 . ‡aPaz, Jon, ‡eauthor.
830 0. ‡a--For dummies.
938 . ‡aBaker and Taylor ‡bBTCP ‡nBK0017832669
938 . ‡aYBP Library Services ‡bYANK ‡n12633738
0291 . ‡aAU@ ‡b000057415329
994 . ‡aZ0 ‡bASL
948 . ‡hNO HOLDINGS IN ASL - 108 OTHER HOLDINGS
901 . ‡aocn923547713 ‡bOCoLC ‡c238215 ‡tbiblio
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