Includes bibliographical references and index.

Part I. Information landscapes: cultural and technological influences -- The transformative information landscape : what it means to be an Information professional today / Sandra Hirsh -- Libraries, communities, and information : two centuries of experience / Christine Pawley -- Librarianship : a continuously evolving profession / Stephen Abram -- Diverse information needs / Heather O'Brien and Devon Greyson -- Diversity, equity of access, and social justice / Patty Wong, Miguel Figueroa, and Melissa Cardenas-Dow -- Part II. Information professions : physical and virtual environments -- Literacy and media centers : school libraries / Mary Ann Harlan -- Learning and research institutions : academic libraries / Todd Gilman -- Community anchors for lifelong learning: public libraries / Pam Smith -- Working in different information environments : Special libraries and information centers / Crystal S. Megaridis -- Day in the life in the corporate organization / Scott Brown -- A day in the life in the nonprofit organization / Joyce Fedeczko -- A day in the life as an independent information professional / Jan Knight -- A day in the life in the government organization / Michele Masias -- Part III. Information services : engaging, creating, and collaborating via technology -- Digital resources : digital libraries / Lisa Gregory and Amy Rudersdorf -- Information intermediation and reference services / Johanna Tunon -- Metadata, cataloging, linked data, and the evolving ILS / Mary K. Bolin -- Analog and digital curation and preservation / Katherine Skinner -- User experience / Courtney McDonald -- Accessing information anywhere and anytime : access services / Michael J Krasulski -- Teaching users : information and technology instruction / April D. Cunningham and Stephanie Rosenblatt -- Hyperlinked libraries / Michael Stephens -- Creation culture and makerspaces / Kristin Fontichiaro -- Part IV. Managing information organizations : management skills for the information professional -- Strategic planning / Lisa G. Rosenblum -- Change management / Ruth Barefoot -- Managing budgets / Sara F. Jones -- Managing personnel / Robert Goch, Bruce Haller, Dawn Distefano, and Maureen L. Mackenzie -- Innovative library and information services : the design thinking process / Rachel Ivy Clarke -- Managing collections / Wayne T. Disher -- Managing technology / Marshall Breeding -- Managing data and data analysis in information organizations / H. Frank Cervone -- Communication, marketing, and outreach strategies / Sue W. Alman -- Advocacy / Cheryl Stenström -- Part V. Information issues : influences and cconsequences -- Information policy / Kate Marek -- Information ethics / Martin L. Garner -- Copyright and creative commons / Mary Minow and Liz Hamilton -- Information licensing / Celeste Feather, Sharla Lair, and Jill Grogg -- Open access / Heather Joseph -- Information privacy and cybersecurity / Cherie L. Givens -- Intellectual freedom / James Larue -- Part VI. Information horizons : strategies for building a dynamic career as an information professional -- Career management strategies for lifelong success / Kim Dority -- Leadership skills for today's global information landscape / Kendra Albright.