A trauma-informed framework for supporting patrons : the PLA workbook of best practices

Public Library Association. Social Worker Task Force. (Added Author).

Summary:

"This workbook provides a framework for what it means to use a trauma-informed lens and how to use that lens in interactions with library patrons. It offers various scenarios that will provide you the opportunity to integrate what you've learned so you can implement the trauma-informed framework in your work and offers a series of exercises that focus on self-care and self-assessment"-- Provided by publisher.

Record details

ISBN: 9780838949566 (paperback)
ISBN: 0838949568 (paperback)
Physical Description: xiv, 95 pages : illustrations, forms ; 28 cm.
Publisher: Chicago : ALA Editions, 2022.
Copyright: ©2022

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references and index.

Formatted Contents Note:

Introduction: No easy answers -- Part I: Laying the groundwork -- What is trauma? -- Navigating challenging behavior -- Tools and techniques -- Part II: Strategies and scenarios -- Scenario 1: Mental health challenges -- Scenario 2: Sleeping at the library -- Scenario 3: Strong personal odor -- Scenario 4: Personal belongings -- Scenario 5: Suspected intoxication, under the influence -- Scenario 6: Substance use -- Scenario 7: Threatening verbal and nonverbal behavior -- Scenario 8: Unsheltered teens -- Scenario 9: Adult self-neglect -- Scenario 10: Child abuse or assault -- Scenario 11: Solicitation or panhandling -- Scenario 12: Stealing -- Scenario 13: Child unattended after closing -- Part III: Putting it all together -- Exercise 1: Now it is your turn -- Exercise 2: Begin anyway -- Exercise 3: Self-care assessment -- Exercise 4: Self-care maintenance -- Exercise 5: Emergency self-care plan -- Exercise 6: When bad things happen -- Exercise 7: Using your knowledge for justice and change -- Exercise 8: Expand your knowledge -- Conclusion: The end is just the beginning.