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Exceptional service, exceptional profit : the secrets of building a five-star customer service organization  Cover Image Book Book

Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

Inghilleri, Leonardo, (author.). Solomon, Micah, (author.). Schulze, Horst, (writer of foreword.).

Record details

  • ISBN: 140024272X
  • ISBN: 9781400242726
  • Physical Description: xvi, 170 pages ; 23 cm
  • Publisher: New York : American Management Association, [2022]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Subject: Customer services.
Consumer satisfaction.
Customer loyalty.

Available copies

  • 1 of 1 copy available at State Library of Alabama.

Holds

  • 0 current holds with 1 total copy.
Show All Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
APLS 658.8 ING 31291002953535 Stacks Available -

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