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The virtual reference librarian's handbook / Anne Grodzins Lipow.
Public libraries and Internet service roles : measuring and maximizing Internet services / Charles R. McClure and Paul T. Jaeger.
High tech, high touch : library customer service through technology / Lynn Jurewicz and Todd Cutler.
Libraries connect communities : public library funding & technology access study, 2007-2008 / principal investigators, Denise M. Davis, John Carlo Bertot, Charles R. McClure ; editor, Larra Clark.
New top technologies every librarian needs to know / edited by Kenneth J. Varnum.
Libraries connect communities : public library funding & technology access study, 2006-2007 / American Library Association and Information Institute, College of Information, Florida State University.
Semantic Web technologies and social searching for librarians / Robin M. Fay, Michael P. Sauers.
The network reshapes the library : Lorcan Dempsey on libraries, services and networks / by Lorcan Dempsey ; edited by Kenneth J. Varnum.
Next-Gen Library Redesign / Michael Lascarides.
Library 2020 : today's leading visionaries describe tomorrow's library / edited by Joseph Janes.

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