Search Results
Results 1 - 2 of 2
(page 1 of 1)
personal
topic
Delivering satisfaction and service quality : a customer-based approach for libraries
Book
Book
| Call number: | 025.52 HER | ||||||||
| Publisher: | Chicago : American Library Association, 2001. | ||||||||
| ISBN: | 083890789X (alk. paper) | ||||||||
| Phys. Desc.: | xiv, 181 p. : forms ; 28 cm. | ||||||||
|
|||||||||
1 of 1 copy available at State Library of Alabama.
Fight back and win! : how to work with business and get what you want
Book
Book
| Call number: | 381.3209 PHI | ||||||||||||
| Publisher: | Bloomington, IN : 1stBooks Library, c2002. | ||||||||||||
| ISBN: | 1403304432 (e-book) | ||||||||||||
| Phys. Desc.: | xvi, 398 p. : ill. ; 23 cm. | ||||||||||||
|
|||||||||||||
2 of 2 copies available at State Library of Alabama.
personal
topic
