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Hernon, Peter.
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Envisioning the future of reference : trends, reflections, and innovations
Book
Call number:
025.5 ZAB
Publisher:
Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2020]
ISBN:
9781440867378
Phys. Desc.:
xvii, 193 pages : illustrations ; 26 cm
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Call Number
025.5 ZAB
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1 of 1 copy available at State Library of Alabama.
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2
Helping patrons find their roots : a genealogy handbook for librarians
Book
Schultz, Janice Lindgren,
Call number:
025.52 SCH
Publisher:
Chicago : ALA Editions, an imprint of the American Library Association, 2018.
ISBN:
9780838916445
Phys. Desc.:
viii, 240 pages : illustrations, facsimiles ; 23 cm
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025.52 SCH
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3
Genealogy and the librarian : perspectives on research, instruction, outreach and management
Book
Call number:
026.9291 GEN
Publisher:
Jefferson, North Carolina : McFarland & Company, Inc., [2018]
ISBN:
9781476670874
Phys. Desc.:
vii, 293 pages ; 26 cm
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026.9291 GEN
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1 of 1 copy available at State Library of Alabama.
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4
Delivering satisfaction and service quality : a customer-based approach for libraries
Book
Hernon, Peter.
Call number:
025.52 HER
Publisher:
Chicago : American Library Association, 2001.
ISBN:
083890789X (alk. paper)
Phys. Desc.:
xiv, 181 p. : forms ; 28 cm.
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Call Number
025.52 HER
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5
Implementing an inclusive staffing model for today's reference services : a practical guide for librarians
Book
Nims, Julia K.
Call number:
025.52 NIM
Publisher:
Lanham : Rowman & Littlefield, 2014.
ISBN:
9780810891289 (pbk. : alk. paper)
Phys. Desc.:
xvii, 143 pages ; 28 cm.
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personal
Hernon, Peter.
(1)
Nims, Julia K.
(1)
Schultz, Janice Lindgren
(1)
topic
Reference services (Libraries)
(5)
Genealogical libraries
(2)
Genealogy
(2)
Library resources
(2)
Consumer satisfaction
(1)
Effect of technological innovations on
(1)
Electronic reference services (Libraries)
(1)
Library personnel management
(1)
Management
(1)
Planning
(1)
Reference librarians
(1)
Study and teaching
(1)
Fewer
seriestitle
Practical guides for librarians ; no. 2
(1)
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