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Barnett, Michael
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Cowie, Colin 1962-
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Kao, Liz
(1)
Price, Bill 1950-
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Customer relations
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1
Customer relationship imprinting : the 6 elements that insure exceptional service without exception
Book
Barnett, Michael
Call number:
658.812 BAR 2022
Publisher:
Shippensburg, PA : Sound Wisdom, 2022.
ISBN:
9781640953659 (paperback)
Phys. Desc.:
222 pages : illustrations, 22 cm
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Call Number
658.812 BAR 2022
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1 of 1 copy available at State Library of Alabama.
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2
Salesforce.com for dummies
Book
Kao, Liz,
Call number:
658.812 KAO
Publisher:
Hoboken, NJ : John Wiley & Sons, Inc., [2016]
ISBN:
1119239311
Edition:
6th edition.
Phys. Desc.:
xv, 436 pages : illustrations ; 24 cm.
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658.812 KAO
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3
101 activities for delivering knock your socks off service
Book
Thomas, Ann, 1951-
Call number:
658.812 THO
Publisher:
New York : American Management Association, �2009.
ISBN:
9780814414446
Phys. Desc.:
xiv, 367 pages : illustrations ; 24 cm
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Call Number
658.812 THO
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1 of 1 copy available at State Library of Alabama.
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4
Creating a customer experience-centric startup : a step-by-step framework
Book
Suwelack, Thomas
Call number:
658.11 SUW 2022
Publisher:
Cham : Springer, 2022.
ISBN:
3030924572 (hardcover)
Phys. Desc.:
xvii, 152 pages : illustrations (black and white) ; 21 cm.
Library
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Call Number
658.11 SUW 2022
Status
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1 of 1 copy available at State Library of Alabama.
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5
The frictionless organization : deliver great customer experiences with less effort
Book
Price, Bill 1950-
Call number:
658.812
Publisher:
Oakland, CA : Berrett-Koehler Publishers, [2022]
ISBN:
9781523000142 (hardcover)
Edition:
First edition.
Phys. Desc.:
xvi, 280 pages ; 24 cm
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Call Number
658.812
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1 of 1 copy available at State Library of Alabama.
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6
The gold standard : giving your customers what they didn't know they wanted
Book
Cowie, Colin 1962-
Call number:
658.812 COW 2021
Publisher:
[New York] : HarperCollins Leadership, an imprint of HarperCollins Focus LLC, [2021]
ISBN:
9781400224005 (hardcover)
Phys. Desc.:
xxxiv, 204 pages ; 24 cm
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Call Number
658.812 COW 2021
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1 of 1 copy available at State Library of Alabama.
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personal
Barnett, Michael
(1)
Cowie, Colin 1962-
(1)
Kao, Liz
(1)
Price, Bill 1950-
(1)
More
topic
Customer relations
(6)
Management
(6)
Customer services
(3)
Consumer satisfaction
(2)
More
seriestitle
--For dummies
(1)
Business guides on the go
(1)
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