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Hello! : and every little thing that matters
Book
Book
| Call number: | 358.812 EDW | ||||||||
| Publisher: | Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, [2016] | ||||||||
| ISBN: | 9781137489708 (alk. paper) | ||||||||
| Phys. Desc.: | x, 203 pages : 24 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
Customer relationship imprinting : the 6 elements that insure exceptional service without exception
Book
Book
| Call number: | 658.812 BAR 2022 | ||||||||
| Publisher: | Shippensburg, PA : Sound Wisdom, 2022. | ||||||||
| ISBN: | 9781640953659 (paperback) | ||||||||
| Phys. Desc.: | 222 pages : illustrations, 22 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
Salesforce.com for dummies
Book
Book
| Call number: | 658.812 KAO | ||||||||
| Publisher: | Hoboken, NJ : John Wiley & Sons, Inc., [2016] | ||||||||
| ISBN: | 1119239311 | ||||||||
| Edition: | 6th edition. | ||||||||
| Phys. Desc.: | xv, 436 pages : illustrations ; 24 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
The referral of a lifetime : never make a cold call again!
Book
Book
| Call number: | 658.8 TEM | ||||||||
| Publisher: | Oakland, CA : BK Berrett-Koehler Publishers, Inc., a BK Business book, [2016] | ||||||||
| ISBN: | 9781626568518 (pbk.) | ||||||||
| Edition: | Second edition. | ||||||||
| Phys. Desc.: | xi, 187 pages : illustrations ; 23 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
The frictionless organization : deliver great customer experiences with less effort
Book
Book
| Call number: | 658.812 | ||||||||
| Publisher: | Oakland, CA : Berrett-Koehler Publishers, [2022] | ||||||||
| ISBN: | 9781523000142 (hardcover) | ||||||||
| Edition: | First edition. | ||||||||
| Phys. Desc.: | xvi, 280 pages ; 24 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
User research : improve product and service design and enhance your UX research
Book
Book
| Call number: | 658.834 MAR 2022 | ||||||||
| Publisher: | London ; KoganPage, 2022. | ||||||||
| ISBN: | 9781398603608 | ||||||||
| Edition: | Second edition. | ||||||||
| Phys. Desc.: | xii, 323 pages : illustrations ; 24 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
The gold standard : giving your customers what they didn't know they wanted
Book
Book
| Call number: | 658.812 COW 2021 | ||||||||
| Publisher: | [New York] : HarperCollins Leadership, an imprint of HarperCollins Focus LLC, [2021] | ||||||||
| ISBN: | 9781400224005 (hardcover) | ||||||||
| Phys. Desc.: | xxxiv, 204 pages ; 24 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
Service habits : 21 habits to transform your service culture
Book
Book
| Call number: | 658.812 SCA 2020 | ||||||||
| Publisher: | Highett, VIC : Major Street Publishing, 2020. | ||||||||
| ISBN: | 9781922611260 (paperback) | ||||||||
| Edition: | Second edition. | ||||||||
| Phys. Desc.: | 222 pages ; 21 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
