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Delivering knock your socks off service
Book
(�2012.)
Book
(�2012.)
Call Number: 658.812 PER
1 of 1 copy available at State Library of Alabama.
Digital customer service : transforming customer experience for an on-screen world
Book
([2021])
Book
([2021])
Call Number: 658.812 DEL 2021
1 of 1 copy available at State Library of Alabama.
Training library staff and volunteers to provide extraordinary customer service
Book
(c2006.)
Book
(c2006.)
Call Number: 020.7155 TOD 2006
1 of 1 copy available at State Library of Alabama.
Serials and magazines
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals
Book
(c2000.)
Book
(c2000.)
Call Number: 025.5 RUB
1 of 1 copy available at State Library of Alabama.
High tech, high touch : library customer service through technology
Book
(2003.)
Book
(2003.)
Call Number: 025.524 JUR
1 of 1 copy available at State Library of Alabama.
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization
Book
([2022])
Book
([2022])
Call Number: 658.8 ING
1 of 1 copy available at State Library of Alabama.
The librarian's nitty-gritty guide to content marketing
Book
(2016.)
Book
(2016.)
Call Number: 021.7 SOL
1 of 1 copy available at State Library of Alabama.
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
Book
(2008.)
Book
(2008.)
Call Number: 025.1 LAU 2008
1 of 1 copy available at State Library of Alabama.
