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Fight back and win! : how to work with business and get what you want / by Ellen Phillips.
Fight back and win! : how to work with business and get what you want Book Book
2 of 2 copies available at State Library of Alabama.
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Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman.
Delivering satisfaction and service quality : a customer-based approach for libraries Book Book
1 of 1 copy available at State Library of Alabama.
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Exceptional service, exceptional profit : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze.
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization Book Book
1 of 1 copy available at State Library of Alabama.
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The frictionless organization : deliver great customer experiences with less effort / Bill Price, David Jaffe.
The frictionless organization : deliver great customer experiences with less effort Book Book
1 of 1 copy available at State Library of Alabama.
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Service habits : 21 habits to transform your service culture / Jaquie Scammell.
Service habits : 21 habits to transform your service culture Book Book
1 of 1 copy available at State Library of Alabama.
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The gold standard : giving your customers what they didn't know they wanted / Colin Cowie.
The gold standard : giving your customers what they didn't know they wanted Book Book
1 of 1 copy available at State Library of Alabama.
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