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personal
Cowie, Colin 1962-
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Harris, Godfrey 1937-
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Hernon, Peter.
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Inghilleri, Leonardo
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Consumer satisfaction
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1
Revised customer satisfaction the other half of your job
Book (c1991.)
Scott, Dru.
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2
How to generate word of mouth advertising 101 easy and inexpensive ways to promote your business
Book (c1995.)
Harris, Godfrey, 1937-
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3
Fight back and win! how to work with business and get what you want
Book (c2002.)
Phillips, Ellen Haygood, 1947-
Call number: 381.3209 PHI
2 of 2 copies available at State Library of Alabama.
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4
Delivering satisfaction and service quality a customer-based approach for libraries
Book (2001.)
Hernon, Peter.
Call number: 025.52 HER
1 of 1 copy available at State Library of Alabama.
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5
Full price competing on value in the new economy
Book (c2000.)
Winninger, Thomas J.
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6
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization
Book ([2022])
Inghilleri, Leonardo
Call number: 658.8 ING
1 of 1 copy available at State Library of Alabama.
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7
Up the loyalty ladder turning sometime customers into full-time advocates of your business
Book (c1995.)
Raphel, Murray, 1928-
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8
The frictionless organization : deliver great customer experiences with less effort
Book ([2022])
Price, Bill 1950-
Call number: 658.812
1 of 1 copy available at State Library of Alabama.
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9
Service habits : 21 habits to transform your service culture
Book (2020.)
Scammell, Jaquie
Call number: 658.812 SCA 2020
1 of 1 copy available at State Library of Alabama.
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10
The gold standard : giving your customers what they didn't know they wanted
Book ([2021])
Cowie, Colin 1962-
Call number: 658.812 COW 2021
1 of 1 copy available at State Library of Alabama.
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personal
Cowie, Colin 1962-
(1)
Harris, Godfrey 1937-
(1)
Hernon, Peter.
(1)
Inghilleri, Leonardo
(1)
More
topic
Consumer satisfaction
(10)
Customer relations
(4)
Customer services
(4)
Management
(3)
More
seriestitle
Fifty-Minute series
(1)
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