Book
Assessing service quality : satisfying the expectations of library customers
Record details
- ISBN: 0838934897 (alk. paper)
- Physical Description: xvii, 243 p. : ill. ; 28 cm.
- Publisher: Chicago : American Library Association, 1998.
Content descriptions
| General Note: | Includes index. |
| Bibliography, etc. Note: | Bibliography: p. 231-237. |
Search for related items by subject
| Subject: | Libraries and readers > Evaluation. Libraries and readers > United States > Evaluation. |
Available copies
- 1 of 1 copy available at State Library of Alabama.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| APLS | 025.5 HER | 31291002359055 | STACKS | Available | - |
