Crash course in dealing with difficult library customers
"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"-- Provided by publisher.
Record details
- ISBN: 9781610692830 (pbk.)
- ISBN: 1610692837 (pbk.)
- Physical Description: xii, 173 pages ; 28 cm
- Publisher: Santa Barbara, California : Libraries Unlimited, a imprint of ABC-CLIO, LLC, [2014]
- Copyright: ©2014
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages 163-166) and index. |
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Available copies
- 1 of 1 copy available at State Library of Alabama.
Holds
- 0 current holds with 1 total copy.
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