Book
Getting started with evaluation
Record details
- ISBN: 9780838911952 (alk. paper)
- ISBN: 0838911951 (pbk. : alk. paper)
- Physical Description: x, 242 pages : illustrations ; 23 cm
- Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2014.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references and index. |
| Formatted Contents Note: | Evaluation -- Evidence-based planning and decision making -- Library metrics -- Internal evaluation for planning and decision making -- External evaluation to inform stakeholders and to guide continuous improvement -- Measuring satisfaction -- Measuring service quality -- Measuring return on investment (ROI) -- Measuring the value of the library and its services -- Using and communicating the results -- Positive organizational change. |
Search for related items by subject
| Subject: | Libraries > Evaluation. Public services (Libraries) > Evaluation. Library administration > Decision making. Library statistics. Libraries > Evaluation > Problems, exercises, etc. |
Available copies
- 1 of 1 copy available at State Library of Alabama.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| APLS | 027.0029 HER | 31291002840500 | Stacks | Available | - |
