Book
Effective difficult conversations : a step-by-step guide
Record details
- ISBN: 9780838914953 (softcover : alk. paper)
- Physical Description: xiv, 111 pages : illustrations ; 23 cm
- Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2017.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references (pages 103-104) and index. |
| Formatted Contents Note: | Difficult conversations defined -- Getting clear -- Gathering resources -- Clarifying the message -- During the conversation -- You're not finished until you write it up -- Keep up the good work -- Co-workers -- A brief note about change management -- Managing up : how to have difficult conversations with your boss. |
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Available copies
- 1 of 1 copy available at State Library of Alabama.
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