Making surveys work for your library : guidance, instructions, and examples

Miller, Robin, 1980- (author.). Hinnant, Kate, 1970- (author.).

Summary:

Instead of using expensive off-the-shelf surveys or relying on a poorly worded survey, read Making Surveys Work for Your Library and design your own that collect actionable data. * Create practical surveys you can use immediately in your professional work * Design effective survey questions that will give you the information you need * Develop a survey with a clear objective * Model your surveys on sample surveys and questions.

Record details

ISBN: 9781440861079
ISBN: 1440861072
Physical Description: viii, 117 pages ; 24 cm
Publisher: Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2019]
Copyright: �2019

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references and index.

Formatted Contents Note:

The value of surveys and why they're hard to get right -- Planning a library survey -- Survey methods that work for libraries -- Scopes of experience -- Writing survey questions -- Survey populations -- Survey distribution -- Analysis of results -- Taking action -- Appendix A: sample demographic questions -- Appendix B: sample questions about services -- Appendix C: sample questions about spaces -- Appendix D: sample questions about communication -- Appendix E: sample questions about collections -- Appendix F: sample programming questions -- Appendix G: additional resources.