Includes bibliographical references and index.

Orchestrating collaborations: a systematic approach to gaining campus allies / Jamillah Scott-Branch, Vernice Riddick Faison, and Danielle M. Colbert-Lewis -- Getting things to pop: how collaboration, umbrellas and popcorn machines changed the relevancy of the Auburn University at Montgomery library / Jessica B. Hayes, Samantha Lynn McNeilly and Phill Johnson -- An academic library partnering with TRiO SSS to increase student success / Carrie Girton, Krista McDonald and Jamie E. Viars -- Paradox in resource development and knowledge organization: negation of the negation / Hong Cheng -- Open educational resources: why libraries are incentivizing open content creation, curation and adaptation / Stacy Katz -- Digitizing the community monthly newspaper / Matt Cook -- Redefining collections: circulating kits for playing and making / Jezmynne Dene and Holly Jackson -- Leaving a legacy for 21st-century learners / Margaret Lincoln -- The need for digital coaches in USVI public libraries / Anita Davis -- Integrating ICT literacy through OERs / Lesley S.J. Farmer -- Collaborating with campus partners to promote user cyber security awareness / Theresa R. McDevitt, Stephanie A. Taylor-Davis and Sara Parme -- A research librarian in every pocket: research genius / Ben Rawlins and Andrew Adler -- Innovating for the changing demographics of students and faculty around the world through information literacy webinars ? / Emily Scharf, Judy Geczi and Jodie L. Borgerding -- Leveraging state arts funding to promote literary events in libraries / Mira Tanna -- African American glam in Missouri: creating successful art programming; incubator space at a historically black college academic library / Kymberly Keeton -- Sounding out: Texas Tech libraries' crossroads recording studio, a creative process service / Curtis L. Peoples and Kaley Daniel -- Makerspace/cakerspace: making space for the makerspace at a community college / Susannah Kopecky -- A new approach to space planning in libraries: the image + text survey / Rebecca Barham, Caroline Hallman and Mary Ann Venner -- Using data strategically to optimize library planning and impact / Lesley S.J. Farmer -- Action research, effective communication and your library program / Rebecca Marcum Parker -- Opening community dialog with wisdom cafes / Wendy Pender -- Diversity and inclusion: libraries as accessible places of learning / JJ Pionke, Anna Ercoli Schnitzer and P.F. Anderson -- Becoming a dementia-friendly library / Mary Beth Riedner, Karen Maki and Miriam Anderson Lytle -- The sky's the limit: providing e-book access to airport travelers / Kim Becnel and Karen Pate Moore -- Sustaining community gathering places and useful work spaces / Heather Terrell -- Learning commons in action: connecting innovative learning outcomes to the library / Brittney Thomas -- Rebranding the library environment / Megan Mac Gregor -- Public libraries helping patrons with legal needs: virtual pro se clinic of Colorado / Deborah Hamilton -- Family engagement at the library: bringing families together to learn, grow and have fun / Sara Roberts and Rebekah Mitchell -- Research and retreat: stress relief in libraries / Kristen R. Moore -- Tips on creating a diversity committee: what to do? / Vandella Brown -- Public library RX: adapting the residency experience / Dawn Coppin and Cindy Mediavilla -- "Yes, and!" using the rules of improv to improve library service / Amanda D. McKay -- Libraries as catalysts for service engagement / KT Lowe, Ann Tobin and Frances Yates.