Libraries that learn : keys to managing organizational knowledge

Bartlett, Jennifer A., (editor.). Acadia, Spencer, (editor.).

Summary:

"Sharing organizational knowledge supports onboarding, coaching, mentoring, and the day-to-day smooth functioning of the workplace. So why are the procedures, policies, and best practices for your organization often so hard to find? Although the term knowledge management might conjure up images of a bureaucratic labyrinth, essentially it means getting the right information to the right people at the right time. A lot of that information is embedded in work practices or may be siloed where it can't easily be shared; managing it successfully hinges on effective communication with every person on your team. This book surveys approaches to knowledge management (KM) that address hierarchical power structures and internal competition to get measurable results"-- from Amazon.com.

Record details

ISBN: 9780838918319
ISBN: 083891831X
Physical Description: xi, 168 pages : illustrations ; 23 cm
Publisher: Chicago : ALA Editions, 2019.
Copyright: ©2019

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references and index.

Formatted Contents Note:

Overview and context. Histories, theories, and perspectives in knowledge management / Spencer Acadia -- Challenges and issues in managing organizational knowledge / Spencer Acadia and Jennifer A. Bartlett -- Conceptual and technological tools for knowledge management / Jennifer A. Bartlett and Spencer Acadia -- Predicting the future of knowledge management / H. Frank Cervone. Case studies. Chaos controlled : a special library's approach to knowledge management / Linna R. Agne and Debra P. Brookhart -- Fostering knowledge sharing among liaison librarians / Diana Dill and Alice Kalinowski -- Managing knowledge, managing change : an interim leadership experience / Rachael Dreyer and Jennie Levine Knies -- Using LibAnswers to create an internal staff handbook / Jeremiah Paschke-Wood and Anne E. Wilson -- From wiki to blog : an academic library's journey to a collaborative knowledge management system / Junior Tidal -- Securing knowledge before employee departure: do wikis work? / Nancy J. Weiner.