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Results 1 - 9 of 9 (page 1 of 1)
Planning for results : a public library transformation process / Ethel Himmel, William James Wilson with the ReVision Committee of the Public Library Association.
Resilience / Rebekkah Smith Aldrich.
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson.
Blueprint for your library marketing plan : a guide to help you survive and thrive / Patricia H. Fisher, Marseille M. Pride ; with assistance from Ellen G. Miller.
Technology for results : developing service-based plans / Diane Mayo for the Public Library Association.
Letting go of legacy services : library case studies / edited by Mary Evangeliste and Katherine Furlong.
Developing a library accessibility plan : a practical guide for librarians / Rebecca M. Marrall.
Hennen's public library planner : a manual and interactive CD-ROM / Thomas J. Hennen, Jr.
Dynamic youth services through outcome-based planning and evaluation / Eliza T. Dresang, Melissa Gross, Leslie Edmonds Holt ; foreword by Virginia Walter.

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