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Results 1 - 7 of 7 (page 1 of 1)
Perceptions of libraries and information resources : a report to the OCLC membership / principal contributors, Cathy De Rosa ... [et al.].
Serving online customers : lessons for libraries from the business world / Donald A. Barclay.
Crash course in dealing with difficult library customers / Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle.
The public library : a photographic essay / Robert Dawson ; foreword by Bill Moyers ; afterword by Ann Patchett.
Attracting, educating, and serving remote users through the Web : a how-to-do-it manual for librarians / edited by Donnelyn Curtis.
Information services today : an introduction / edited by Sandra Hirsh.
Resource discovery for the twenty-first century library : case studies and perspectives on the role of IT in user engagement and empowerment / edited by Simon McLeish.

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