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The reference interview today negotiating and answering questions face to face, on the phone, and virtually
Book
([2014])
Book
([2014])
Call number: 025.52 HAR
1 of 1 copy available at State Library of Alabama.
Virtual reference best practices tailoring services to your library
Book
(2009.)
Book
(2009.)
Call number: 025.52 KER 2009
1 of 1 copy available at State Library of Alabama.
The virtual reference experience integrating theory into practice
Book
(c2004.)
Book
(c2004.)
Call number: 025.524 VIR 2004
1 of 1 copy available at State Library of Alabama.
Library Web sites creating online collections and services
Book
(2004.)
Book
(2004.)
Call number: 025.04 WIL
1 of 1 copy available at State Library of Alabama.
Going live starting & running a virtual reference service
Book
(2003.)
Book
(2003.)
Call number: 025.524 COF
1 of 1 copy available at State Library of Alabama.
Serving online customers lessons for libraries from the business world
Book
([2014])
Book
([2014])
Call number: 020.2854 BAR
1 of 1 copy available at State Library of Alabama.
