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The reference interview today : negotiating and answering questions face to face, on the phone, and virtually
Book
Book
| Call number: | 025.52 HAR | ||||||||
| Publisher: | Lanham : Rowman & Littlefield, [2014] | ||||||||
| ISBN: | 9780810888159 (pbk. : alk. paper) | ||||||||
| Phys. Desc.: | xvi, 155 pages ; 23 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
Virtual reference best practices : tailoring services to your library
Book
Book
| Call number: | 025.52 KER 2009 | ||||||||
| Publisher: | Chicago : American Library Association, 2009. | ||||||||
| ISBN: | 9780838909751 (alk. paper) | ||||||||
| Phys. Desc.: | viii, 148 p. : ill. ; 28 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
The virtual reference experience : integrating theory into practice
Book
Book
| Call number: | 025.524 VIR 2004 | ||||||||
| Publisher: | New York : Neal-Schuman, c2004. | ||||||||
| ISBN: | 155570512X (alk. paper) | ||||||||
| Phys. Desc.: | xiv, 289 p. : ill. ; 23 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
Going live : starting & running a virtual reference service
Book
Book
| Call number: | 025.524 COF | ||||||||
| Publisher: | Chicago : American Library Association, 2003. | ||||||||
| ISBN: | 0838908500 (alk. paper) | ||||||||
| Phys. Desc.: | viii, 182 p. : ill. ; 23 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
Library Web sites : creating online collections and services
Book
Book
| Call number: | 025.04 WIL | ||||||||
| Publisher: | Chicago : American Library Association, 2004. | ||||||||
| ISBN: | 0838908721 | ||||||||
| Phys. Desc.: | xiv, 146 p. : ill. ; 23 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
Reference and information services : an introduction
Book
Book
| Call number: | 025.52 CAS | ||||||||
| Publisher: | Chicago : ALA Neal-Schuman, 2018. | ||||||||
| ISBN: | 9780838915684 | ||||||||
| Edition: | Fourth edition. | ||||||||
| Phys. Desc.: | xv, 484 pages : illustrations ; 26 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
Serving online customers : lessons for libraries from the business world
Book
Book
| Call number: | 020.2854 BAR | ||||||||
| Publisher: | Lanham : Rowman & Littlefield, [2014] | ||||||||
| ISBN: | 9780810893177 (cloth : alk. paper) | ||||||||
| Phys. Desc.: | vii, 223 pages : illustrations ; 24 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
The virtual reference librarian's handbook
Book
Book
| Call number: | 025.52 LIP | ||||||||
| Publisher: | Berk[e]ley, [Calif.] : Library Solutions Press ; c2003. | ||||||||
| ISBN: | 155570445X (alk. paper) | ||||||||
| Phys. Desc.: | xxiii, 199 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.) | ||||||||
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1 of 1 copy available at State Library of Alabama.
Chat reference : a guide to live virtual reference services
Book
Book
| Call number: | 025.524 RON | ||||||||
| Publisher: | Westport, Conn. : Libraries Unlimited, 2003. | ||||||||
| ISBN: | 1591580005 (pbk. : alk. paper) | ||||||||
| Phys. Desc.: | xiii, 225 p. : ill. ; 24 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
Conducting the reference interview : a how-to-do-it manual for librarians
Book
Book
| Call number: | 025.52 ROS | ||||||||
| Publisher: | Chicago : ALA Neal-Schuman, 2019. | ||||||||
| ISBN: | 9780838917275 | ||||||||
| Edition: | Third edition. | ||||||||
| Phys. Desc.: | xx, 320 pages ; 28 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
