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Results 1 - 10 of 23 (page 1 of 3)
Perceptions of libraries and information resources : a report to the OCLC membership
Serving online customers : lessons for libraries from the business world
The public library : a photographic essay
Crash course in dealing with difficult library customers
Sustaining public access computing programs : technology and management competencies
CD-ROM for library users : a guide to managing and maintaining user access
Implementing web-scale discovery services : a practical guide for librarians
Training skills for library staff

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