Catalog
Alabama Virtual Library
(current)
Homework Alabama
Learning Express
Alabama Public Library Service
Sign up for a card here
My Account
Basic Search
Browse the Catalog
Advanced Search
0
Records In Basket
View Basket
Place Holds
Print Title Details
Email Title Details
Add Basket to Saved List
Clear Basket
Search Results
Catalog Search
Search:
Type:
Keyword
Title
Journal Title
Author
Subject
Series
Format:
All Formats
All Books
All Music
All Videos
Audiocassette music recording
Blu-ray
Braille
Cassette audiobook
CD Audiobook
CD Music recording
DVD
E-audio
E-book
E-video
Equipment, games, toys
Kit
Large Print Book
Map
Microform
Music Score
Phonograph music recording
Phonograph spoken recording
Picture
Preloaded Audio
Serials and magazines
Software and video games
VHS
Search
[
2 filters applied
]
Additional search filters and navigation
Refine these results
Back to results
Sort Results
Sort by Relevance
Title: A to Z
Title: Z to A
Author: A to Z
Author: Z to A
Date: Newest to Oldest
Date: Oldest to Newest
Most Popular
Popularity Adjusted Relevance
Show More Details
Disable Highlighting
Limit to Available Items
Group By Formats and Editions
Show Results from All Libraries
Exclude Electronic Resources
1
2
Next
►
Results
1
-
10
of
19
(page
1
of
2
)
personal
Barclay, Donald A.
(1)
Cowie, Colin 1962-
(1)
DeLisi, Rick
(1)
Doucett, Elisabeth
(1)
More
topic
Customer services
(17)
Consumer satisfaction
(4)
Customer relations
(4)
Management
(4)
More
seriestitle
--For dummies
(1)
Celebrating culture in your library
(1)
How-to-do-it manuals for libraries ; no. 100
(1)
name
Curtis Memorial Library (Brunswick, Me.)
(1)
Select 1 - 10
0
selected
Reached limit!
Clear basket
1
Delivering knock your socks off service
Book (�2012.)
Performance Associates, Inc.
Call Number: 658.812 PER
1 of 1 copy available at State Library of Alabama.
Place Hold
Add to basket
Remove from basket
2
Digital customer service : transforming customer experience for an on-screen world
Book ([2021])
DeLisi, Rick,
Call Number: 658.812 DEL 2021
1 of 1 copy available at State Library of Alabama.
Place Hold
Add to basket
Remove from basket
3
Training library staff and volunteers to provide extraordinary customer service
Book (c2006.)
Todaro, Julie Beth.
Call Number: 020.7155 TOD 2006
1 of 1 copy available at State Library of Alabama.
Place Hold
Add to basket
Remove from basket
4
Into their hearts and minds : 9 effective business strategies for the new customer
Book (2002.)
Grantham, Charles E.
Add to basket
Remove from basket
5
Journal of retail banking
Serials and magazines
Add to basket
Remove from basket
6
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals
Book (c2000.)
Rubin, Rhea Joyce.
Call Number: 025.5 RUB
1 of 1 copy available at State Library of Alabama.
Place Hold
Add to basket
Remove from basket
7
High tech, high touch : library customer service through technology
Book (2003.)
Jurewicz, Lynn.
Call Number: 025.524 JUR
1 of 1 copy available at State Library of Alabama.
Place Hold
Add to basket
Remove from basket
8
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization
Book ([2022])
Inghilleri, Leonardo,
Call Number: 658.8 ING
1 of 1 copy available at State Library of Alabama.
Place Hold
Add to basket
Remove from basket
9
The librarian's nitty-gritty guide to content marketing
Book (2016.)
Solomon, Laura, 1967-
Call Number: 021.7 SOL
1 of 1 copy available at State Library of Alabama.
Add to basket
Remove from basket
10
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
Book (2008.)
Laughlin, Sara, 1949-
Call Number: 025.1 LAU 2008
1 of 1 copy available at State Library of Alabama.
Place Hold
Add to basket
Remove from basket
Search Results Facets
Search Results List
personal
Barclay, Donald A.
(1)
Cowie, Colin 1962-
(1)
DeLisi, Rick
(1)
Doucett, Elisabeth
(1)
More
topic
Customer services
(17)
Consumer satisfaction
(4)
Customer relations
(4)
Management
(4)
More
seriestitle
--For dummies
(1)
Celebrating culture in your library
(1)
How-to-do-it manuals for libraries ; no. 100
(1)
name
Curtis Memorial Library (Brunswick, Me.)
(1)
Login To Evergreen
Library Card Number
PIN
Forgot Your Password?
Additional Resources