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Barclay, Donald A.
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Bielskas, Amanda 1974-
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Cassell, Kay Ann
(1)
Coffman, Steve.
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Electronic reference services (Libraries)
(15)
Reference services (Libraries)
(4)
Electronic information resources
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Libraries
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seriestitle
How-to-do-it manuals for libraries
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Practical guides for librarians ; no. 59
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1
The reference interview today : negotiating and answering questions face to face, on the phone, and virtually
Book
Harmeyer, Dave, 1956-
Call number:
025.52 HAR
Publisher:
Lanham : Rowman & Littlefield, [2014]
ISBN:
9780810888159 (pbk. : alk. paper)
Phys. Desc.:
xvi, 155 pages ; 23 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
REFERENCE
Call Number
025.52 HAR
Status
Available
1 of 1 copy available at State Library of Alabama.
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2
Virtual reference best practices : tailoring services to your library
Book
Kern, M. Kathleen.
Call number:
025.52 KER 2009
Publisher:
Chicago : American Library Association, 2009.
ISBN:
9780838909751 (alk. paper)
Phys. Desc.:
viii, 148 p. : ill. ; 28 cm.
Location
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STACKS
Call Number
025.52 KER 2009
Status
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1 of 1 copy available at State Library of Alabama.
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3
The virtual reference experience : integrating theory into practice
Book
Call number:
025.524 VIR 2004
Publisher:
New York : Neal-Schuman, c2004.
ISBN:
155570512X (alk. paper)
Phys. Desc.:
xiv, 289 p. : ill. ; 23 cm.
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
STACKS
Call Number
025.524 VIR 2004
Status
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1 of 1 copy available at State Library of Alabama.
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4
Going live : starting & running a virtual reference service
Book
Coffman, Steve.
Call number:
025.524 COF
Publisher:
Chicago : American Library Association, 2003.
ISBN:
0838908500 (alk. paper)
Phys. Desc.:
viii, 182 p. : ill. ; 23 cm.
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
STACKS
Call Number
025.524 COF
Status
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1 of 1 copy available at State Library of Alabama.
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5
Library Web sites : creating online collections and services
Book
Wilson, A. Paula.
Call number:
025.04 WIL
Publisher:
Chicago : American Library Association, 2004.
ISBN:
0838908721
Phys. Desc.:
xiv, 146 p. : ill. ; 23 cm.
Location
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Call Number
Status
Location
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Shelving Location
STACKS
Call Number
025.04 WIL
Status
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1 of 1 copy available at State Library of Alabama.
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6
Reference and information services : an introduction
Book
Cassell, Kay Ann,
Call number:
025.52 CAS
Publisher:
Chicago : ALA Neal-Schuman, 2018.
ISBN:
9780838915684
Edition:
Fourth edition.
Phys. Desc.:
xv, 484 pages : illustrations ; 26 cm
Location
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Call Number
Status
Location
APLS
Shelving Location
Stacks
Call Number
025.52 CAS
Status
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1 of 1 copy available at State Library of Alabama.
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7
Serving online customers : lessons for libraries from the business world
Book
Barclay, Donald A.,
Call number:
020.2854 BAR
Publisher:
Lanham : Rowman & Littlefield, [2014]
ISBN:
9780810893177 (cloth : alk. paper)
Phys. Desc.:
vii, 223 pages : illustrations ; 24 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
REFERENCE
Call Number
020.2854 BAR
Status
Available
1 of 1 copy available at State Library of Alabama.
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8
The virtual reference librarian's handbook
Book
Lipow, Anne Grodzins, 1935-
Call number:
025.52 LIP
Publisher:
Berk[e]ley, [Calif.] : Library Solutions Press ; c2003.
ISBN:
155570445X (alk. paper)
Phys. Desc.:
xxiii, 199 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.)
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
STACKS
Call Number
025.52 LIP
Status
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1 of 1 copy available at State Library of Alabama.
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9
Chat reference : a guide to live virtual reference services
Book
Ronan, Jana.
Call number:
025.524 RON
Publisher:
Westport, Conn. : Libraries Unlimited, 2003.
ISBN:
1591580005 (pbk. : alk. paper)
Phys. Desc.:
xiii, 225 p. : ill. ; 24 cm.
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
STACKS
Call Number
025.524 RON
Status
Available
1 of 1 copy available at State Library of Alabama.
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10
Conducting the reference interview : a how-to-do-it manual for librarians
Book
Ross, Catherine Sheldrick,
Call number:
025.52 ROS
Publisher:
Chicago : ALA Neal-Schuman, 2019.
ISBN:
9780838917275
Edition:
Third edition.
Phys. Desc.:
xx, 320 pages ; 28 cm.
Location
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Call Number
Status
Location
APLS
Shelving Location
Stacks
Call Number
025.52 ROS
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1 of 1 copy available at State Library of Alabama.
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Search Results Facets
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personal
Barclay, Donald A.
(1)
Bielskas, Amanda 1974-
(1)
Cassell, Kay Ann
(1)
Coffman, Steve.
(1)
More
topic
Electronic reference services (Libraries)
(15)
Reference services (Libraries)
(4)
Electronic information resources
(2)
Libraries
(2)
More
seriestitle
How-to-do-it manuals for libraries
(1)
Libraries Unlimited library and information science text series
(1)
Practical guides for librarians ; no. 59
(1)
The tech set ; #19
(1)
More
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