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Results 1 - 9 of 9
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The librarian's nitty-gritty guide to content marketing
Book
Book
| Call number: | 021.7 SOL | ||||||||
| Publisher: | Chicago : ALA Editions, An imprint of the American Library Association, 2016. | ||||||||
| ISBN: | 9780838914328 (print : alk. paper) | ||||||||
| Phys. Desc.: | pages cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
Training library staff and volunteers to provide extraordinary customer service
Book
Book
| Call number: | 020.7155 TOD 2006 | ||||||||
| Publisher: | New York : Neal-Schuman, c2006. | ||||||||
| ISBN: | 155570560X (alk. paper) | ||||||||
| Phys. Desc.: | viii, 160 p. ; 28 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
Serving online customers : lessons for libraries from the business world
Book
Book
| Call number: | 020.2854 BAR | ||||||||
| Publisher: | Lanham : Rowman & Littlefield, [2014] | ||||||||
| ISBN: | 9780810893177 (cloth : alk. paper) | ||||||||
| Phys. Desc.: | vii, 223 pages : illustrations ; 24 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
High tech, high touch : library customer service through technology
Book
Book
| Call number: | 025.524 JUR | ||||||||
| Publisher: | Chicago : American Library Association, 2003. | ||||||||
| ISBN: | 0838908608 | ||||||||
| Phys. Desc.: | viii, 142 p. : ill. ; 25 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
New routes to library success : 100+ ideas from outside the stacks
Book
Book
| Call number: | 025.1974 DOU | ||||||||
| Publisher: | Chicago : ALA Editions, An imprint of the American Library Association, 2015. | ||||||||
| ISBN: | 9780838913130 (paper) | ||||||||
| Phys. Desc.: | xv, 240 pages ; 23 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals
Book
Book
| Call number: | 025.5 RUB | ||||||||
| Publisher: | New York : Neal-Schuman Publishers, c2000. | ||||||||
| ISBN: | 1555703720 | ||||||||
| Phys. Desc.: | xi, 99 p. ; 28 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers
Book
Book
| Call number: | 025.1 LAU 2008 | ||||||||
| Publisher: | Chicago : American Library Association, 2008. | ||||||||
| ISBN: | 9780838909522 (alk. paper) | ||||||||
| Phys. Desc.: | xiv, 144 p. : ill. ; 28 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
Libraries that build business : advancing small business and entrepreneurship in public libraries
Book
Book
| Call number: | 021.24 LIB 2022 | ||||||||
| Publisher: | Chicago, Illinois : ALA Editions, 2022. | ||||||||
| ISBN: | 9780838938409 (paperback) | ||||||||
| Phys. Desc.: | xvii, 271 pages : illustrations ; 23 cm | ||||||||
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1 of 1 copy available at State Library of Alabama.
25 Latino craft projects
Book
Book
| Call number: | 027.625 PAV | ||||||||
| Publisher: | Chicago : American Library Association, 2003. | ||||||||
| ISBN: | 0838908330 (alk. paper) | ||||||||
| Phys. Desc.: | ix, 80 p. : ill. ; 28 cm. | ||||||||
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1 of 1 copy available at State Library of Alabama.
