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Results 1 - 4 of 4 (page 1 of 1)
The frictionless organization : deliver great customer experiences with less effort / Bill Price, David Jaffe.
Salesforce.com for dummies / by Liz Kao and Jon Paz.
The gold standard : giving your customers what they didn't know they wanted / Colin Cowie.
Strategies for e-service, e-governance, and cyber security : challenges and solutions for efficiency and sustainability / edited by Bhaswati Sahoo, PhD (continuing), Ranbindra Narayana, PhD, Behera, Sasmita Rani Samanta, PhD, Prasant Kumar Pattnaik, PhD.

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