Book
Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals
Record details
- ISBN: 1555703720
- Physical Description: xi, 99 p. ; 28 cm.
- Publisher: New York : Neal-Schuman Publishers, c2000.
Content descriptions
| General Note: | Includes index. |
| Bibliography, etc. Note: | Bibliography: p. 91-93. |
Search for related items by subject
| Subject: | Libraries and readers > United States. Customer services > United States. Anger > United States. |
Search for related items by series
Available copies
- 1 of 1 copy available at State Library of Alabama.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| APLS | 025.5 RUB | 31291002468112 | STACKS | Available | - |
| LDR | 01236cam a2200373 a 45e0 | ||
|---|---|---|---|
| 001 | 196350 | ||
| 003 | EG-AL | ||
| 005 | 20000419120452.0 | ||
| 008 | 990916s2000 nyu b 001 0 eng | ||
| 010 | . | ‡a 99048199 | |
| 035 | . | ‡a(OCoLC)ocm42462965 | |
| 040 | . | ‡aDLC ‡cDLC ‡dAGL ‡dASL | |
| 020 | . | ‡a1555703720 | |
| 043 | . | ‡an-us--- | |
| 050 | 0 | 0. | ‡aZ711 ‡b.R79 2000 |
| 070 | 0 | . | ‡aZ665 ‡b.H68 no. 100 |
| 072 | 0. | ‡aX200 | |
| 082 | 0 | 0. | ‡a025.5 ‡221 |
| 092 | . | ‡a025.5 ‡bRub | |
| 049 | . | ‡aASLM | |
| 100 | 1 | . | ‡aRubin, Rhea Joyce. |
| 245 | 1 | 0. | ‡aDefusing the angry patron : ‡ba how-to-do-it manual for librarians and paraprofessionals / ‡cRhea Joyce Rubin. |
| 260 | . | ‡aNew York : ‡bNeal-Schuman Publishers, ‡cc2000. | |
| 300 | . | ‡axi, 99 p. ; ‡c28 cm. | |
| 490 | 1 | . | ‡aHow to-do-it manuals for librarians ; ‡vno. 100 |
| 504 | . | ‡aBibliography: p. 91-93. | |
| 500 | . | ‡aIncludes index. | |
| 650 | 0. | ‡aLibraries and readers ‡zUnited States. | |
| 650 | 0. | ‡aCustomer services ‡zUnited States. | |
| 650 | 0. | ‡aAnger ‡zUnited States. | |
| 830 | 0. | ‡aHow-to-do-it manuals for libraries ; ‡vno. 100. | |
| 949 | . | ‡hASLM ‡i31291002468112 | |
| 994 | . | ‡aE0 ‡bASL | |
| 999 | . | ‡a025.5 RUB ‡wDEWEY ‡c1 ‡i31291002468112 ‡d9/29/2006 ‡e9/29/2006 ‡lSTACKS ‡mAPLS ‡n5 ‡rY ‡sY ‡tBOOK ‡u4/19/2000 ‡zB&T | |
| 901 | . | ‡ao42462965 ‡bOCLC ‡c196350 ‡tbiblio | |
