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personal
Barclay, Donald A.
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Cowie, Colin 1962-
(1)
DeLisi, Rick
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Doucett, Elisabeth
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Customer services
(17)
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seriestitle
--For dummies
(1)
Celebrating culture in your library
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How-to-do-it manuals for libraries ; no. 100
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Curtis Memorial Library (Brunswick, Me.)
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11
The frictionless organization : deliver great customer experiences with less effort
Book
Price, Bill, 1950-
Call number:
658.812
Publisher:
Oakland, CA : Berrett-Koehler Publishers, [2022]
ISBN:
9781523000142 (hardcover)
Edition:
First edition.
Phys. Desc.:
xvi, 280 pages ; 24 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
Stacks
Call Number
658.812
Status
Available
1 of 1 copy available at State Library of Alabama.
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12
Serving online customers : lessons for libraries from the business world
Book
Barclay, Donald A.,
Call number:
020.2854 BAR
Publisher:
Lanham : Rowman & Littlefield, [2014]
ISBN:
9780810893177 (cloth : alk. paper)
Phys. Desc.:
vii, 223 pages : illustrations ; 24 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
REFERENCE
Call Number
020.2854 BAR
Status
Available
1 of 1 copy available at State Library of Alabama.
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13
New routes to library success : 100+ ideas from outside the stacks
Book
Doucett, Elisabeth,
Call number:
025.1974 DOU
Publisher:
Chicago : ALA Editions, An imprint of the American Library Association, 2015.
ISBN:
9780838913130 (paper)
Phys. Desc.:
xv, 240 pages ; 23 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
Stacks
Call Number
025.1974 DOU
Status
Available
1 of 1 copy available at State Library of Alabama.
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14
Salesforce.com for dummies
Book
Kao, Liz,
Call number:
658.812 KAO
Publisher:
Hoboken, NJ : John Wiley & Sons, Inc., [2016]
ISBN:
1119239311
Edition:
6th edition.
Phys. Desc.:
xv, 436 pages : illustrations ; 24 cm.
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
Stacks
Call Number
658.812 KAO
Status
Available
1 of 1 copy available at State Library of Alabama.
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15
The gold standard : giving your customers what they didn't know they wanted
Book
Cowie, Colin, 1962-
Call number:
658.812 COW 2021
Publisher:
[New York] : HarperCollins Leadership, an imprint of HarperCollins Focus LLC, [2021]
ISBN:
9781400224005 (hardcover)
Phys. Desc.:
xxxiv, 204 pages ; 24 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
STACKS
Call Number
658.812 COW 2021
Status
Available
1 of 1 copy available at State Library of Alabama.
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16
Service habits : 21 habits to transform your service culture
Book
Scammell, Jaquie,,
Call number:
658.812 SCA 2020
Publisher:
Highett, VIC : Major Street Publishing, 2020.
ISBN:
9781922611260 (paperback)
Edition:
Second edition.
Phys. Desc.:
222 pages ; 21 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
PROFESSIONAL DEVELOPMENT
Call Number
658.812 SCA 2020
Status
Available
1 of 1 copy available at State Library of Alabama.
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17
Libraries that build business : advancing small business and entrepreneurship in public libraries
Book
Call number:
021.24 LIB 2022
Publisher:
Chicago, Illinois : ALA Editions, 2022.
ISBN:
9780838938409 (paperback)
Phys. Desc.:
xvii, 271 pages : illustrations ; 23 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
STACKS
Call Number
021.24 LIB 2022
Status
Available
1 of 1 copy available at State Library of Alabama.
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18
25 Latino craft projects
Book
Pavon, Ana-Elba.
Call number:
027.625 PAV
Publisher:
Chicago : American Library Association, 2003.
ISBN:
0838908330 (alk. paper)
Phys. Desc.:
ix, 80 p. : ill. ; 28 cm.
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
STACKS
Call Number
027.625 PAV
Status
Available
1 of 1 copy available at State Library of Alabama.
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19
Strategies for e-service, e-governance, and cyber security : challenges and solutions for efficiency and sustainability
Book
Call number:
658.872 STR 2022
Publisher:
Palm Bay, FL : Challenges and Solutions for Efficiency and Sustainability, 2022.
ISBN:
9781771889704 (hardcover)
Edition:
1st Edition.
Phys. Desc.:
x, 240 pages ; 24 cm
Location
Shelving Location
Call Number
Status
Location
APLS
Shelving Location
PROFESSIONAL DEVELOPMENT
Call Number
658.872 STR 2022
Status
Available
1 of 1 copy available at State Library of Alabama.
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Search Results Facets
Search Results List
personal
Barclay, Donald A.
(1)
Cowie, Colin 1962-
(1)
DeLisi, Rick
(1)
Doucett, Elisabeth
(1)
More
topic
Customer services
(17)
Consumer satisfaction
(4)
Customer relations
(4)
Management
(4)
More
seriestitle
--For dummies
(1)
Celebrating culture in your library
(1)
How-to-do-it manuals for libraries ; no. 100
(1)
name
Curtis Memorial Library (Brunswick, Me.)
(1)
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